customer rating their service by checking 5 stars

Sterilizer Customer Feedback Questions:

Thank You for contacting FDI Technical Support!  Can you please take a minute to answer 5 questions regarding your sterilizer Technical Support experience?   It helps us get better!

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Did FDI Technical Support satisfactorily resolve your issue?
Was FDI Technical Support’s communication with you courteous, timely, and effective?
What issue(s) did you have, if any, regarding support for your sterilizer? (Check all that apply)
Which sterilizer product was your need concerning:
If you were to provide an overall rating of 1-10 (1 being the worst, 5 being marginal, and 10 being the best), how would you rate your overall Technical Support experience?